Shopping on ITUNU Marketplace is designed to be fast, easy, and secure — whether you're stocking your kitchen or trying a new African meal. Here’s how to place your order with confidence:

Adding Items to Cart

1. Browse or Search: Start by exploring categories or using the search bar to find what you need.

2. Select a Product: Click on a product to see detailed descriptions, quantity options, vendor info, and price.

3. Choose Quantity & Add: Use the plus (+) or minus (−) buttons to select how many units you want, then tap “Add to Cart.” and continue shopping.

4. View Cart Anytime: Tap the shopping bag/cart icon (top right) to review your selected items.
   N/B: You can only checkout from one vendor at a time.

Checking Out

1. Open Your Cart: Click the cart icon and review all items. You can adjust quantities or remove items as needed.

2. Proceed to Checkout: Once satisfied, tap “Checkout” to begin.

3. Choose or Confirm Delivery Details: Make sure your delivery address is accurate (limited to the DMV region).

4. Review Summary: Double-check product list, total cost, and any delivery fees.

5. Confirm Order: Click “Place Order” to complete the process.
   
   

Payment Options & Security

ITUNU Marketplace offers secure payment options to ensure a smooth and safe transaction experience:

1. Credit/Debit Cards (Visa, MasterCard, etc.)

2. Paypal/Stripe Payment (where available)

3. Wallet/Store Credit

4. Bank Transfer or Pay-on-Delivery (only for select vendors and within certain limits)

All transactions are encrypted using industry-standard SSL encryption. Your card details are never stored by ITUNU Marketplace— we partner with Paypal and Stripe payment processors to handle all payments securely.

Using Coupons & Promotions

If you’ve received a promo code or discount coupon from ITUNU Marketplace:

1. At checkout, look for the field labeled “Enter Your Coupon”

2. Type or paste your code and tap “Apply.”

3. Your total will update instantly if the code is valid.

Note: Some coupons have expiry dates or may apply to specific product categories or vendors only. Terms will always be shared upfront.

Choosing Delivery or Pickup

Depending on the product or vendor, you can choose between two convenient fulfillment options:

• Delivery to Your Doorstep:

• Available across Washington, D.C., Maryland, and Virginia (DMV).

• You’ll be able to select a delivery window, and updates will be sent as your order is in transit.
  
  

• Pickup:

• Some vendors allow you to pick up items from designated/store locations.

• Choose the pickup option during checkout, and you’ll receive instructions on where and when to collect your order.

Tip: Delivery options may vary by vendor, so check product pages for fulfillment choices.