General Structure: Knowledge Base for Users (Customers)

General Structure: Knowledge Base for Users (Customers)

Browsing & Discovering Products and Services

Categories Overview:

The ITUNU Marketplace is thoughtfully organized to help you quickly find what you need and discover new essentials and services from trusted vendors rooted in African tradition and culture.

  • Groceries: Shop a wide variety of pantry staples, fresh and dry produce, spices, flours, condiments, grains, and raw materials for traditional African drinks. Whether you're cooking egusi soup, jollof rice, or doro wat, you’ll find authentic ingredients that bring the taste of home to your table.


  • Prepared Meals: From home-cooked Nigerian jollof to Ghanaian waakye and Ethiopian injera platters, our prepared meals category allows you to enjoy freshly made African dishes delivered to your doorstep. Meals are prepared by verified home cooks and small-scale food vendors from within the DMV region.


  • Fashion & Accessories (Coming Soon): Soon, you’ll be able to shop African-inspired clothing, accessories, and handcrafted items — everything from ankara outfits to beaded jewelry and headwraps. Stay tuned for curated fashion from trusted designers and artisans.


  • Tutoring Services (Coming Soon): Whether you're looking for Yoruba language lessons, help with SAT prep, or skill-based coaching, ITUNU Marketplace will offer access to vetted tutors offering virtual and in-person sessions tailored for the African diaspora community.


  • Specialized Services (Coming Soon): From hair braiding to event catering and photography, this category will connect you with service providers offering culturally relevant, high-quality services across the DMV area.


Using Search Filters

To make browsing easier, ITUNU Marketplace offers powerful search and filtering tools to help you find exactly what you're looking for:

  • Search Bar: Type in product names (e.g., “ofada rice,” “shito,” or “dried catfish”) or vendor names to quickly locate items.

  • Filters by Category: Narrow your view by selecting categories like “Spices,” “Swallows,” or “Frozen Foods.”

  • Filters by Price: Adjust price ranges to suit your budget.

  • Filters by Availability: Toggle between “Ready for Pickup,” “Available for Delivery,” or “Preorder.”

  • Sort Options: Choose to sort by “Newest,” “Best Rated,” or “Lowest Price.”

  • Access products and items close to you.

Pro Tip: Save your favorite filters for quicker shopping next time!


Reviewing Vendor Profiles & Ratings

Every vendor on ITUNU Marketplace has a profile page where you can learn more about them before placing an order. Here's what you’ll find:

  • Vendor Bio: A brief introduction to the vendor, their specialty, and their story.

  • Product Catalog: A list of items they currently offer.

  • Ratings & Reviews: Feedback from past customers about product quality, delivery timeliness, and customer service.

  • Location & Delivery Options: Some vendors offer self-delivery, while others rely on ITUNU's delivery system.

  • Response Rate: How quickly the vendor responds to inquiries or messages.

N/B: You can leave reviews after each purchase to help other users and to support your favorite vendors!
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